Terms of Service
Last updated: 4 May 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Bleep Design Private Limited, a company incorporated under the laws of India, operating under the trade name NOW Media ("Company", "we", "us", or "our"), governing your access to and use of the BrandAuditor platform available at www.brandauditor.ai and all associated services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. Nature of the Service
- BrandAuditor is a brand research and decision-support tool. It aggregates publicly available data from government trademark registries, domain name databases, corporate filings, social media platforms, and other open sources to help you evaluate brand name availability and strength.
- The Service is provided for informational and research purposes only. It does not constitute legal advice, trademark counsel, or a substitute for consultation with a qualified intellectual-property attorney or trademark agent.
- You acknowledge that no automated tool can guarantee the registrability, availability, or legal clearance of any brand name. Government registers may have delays, errors, or omissions. AI-generated assessments are probabilistic and may contain inaccuracies.
- We strongly recommend that you engage a licensed IP attorney or trademark agent before filing any trademark application, entering into brand licensing agreements, or making other legal commitments based on information obtained through the Service.
2. Account Registration and Eligibility
- You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account.
- You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3. Free Trial
- New users receive a one-time free trial of 20 name audits, valid for 7 days from first use ("Trial"). The Trial is limited to one per email address and is not transferable.
- No payment information is required to start the Trial.
- The Trial provides access to core audit signals only. Premium features (PDF reports, USPTO search, alternate name suggestions, detailed conflict information) are available exclusively with paid credit packs.
4. Credit Packs and Payment
- Paid access is provided through pre-purchased credit packs. Each name audit consumes one credit. Credit packs are valid for one (1) year from the date of purchase.
- All prices displayed on the Service are inclusive of 18% Goods and Services Tax (GST) as applicable under Indian law. A tax invoice will be issued for every paid transaction.
- Payments are processed securely through Razorpay, a PCI-DSS-compliant payment gateway. We do not store your payment card details on our servers.
- Purchased credits are non-transferable between accounts.
5. Refund Policy
- Unused credits are eligible for a refund if requested within seven (7) days of purchase. Requests should be emailed to hello@brandauditor.ai.
- Used credits are non-refundable. Each audit consumes real computational resources (AI inference, trademark registry lookups, domain queries) the cost of which is incurred at the time of use.
- Subscription-based products (Brand Watch, Competitor Watch) are billed annually. Cancellation stops renewal but does not entitle you to a pro-rated refund for the remaining term.
- We reserve the right to deny refund requests that we reasonably determine to be fraudulent or abusive.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to reverse-engineer, decompile, scrape, or extract data from the Service by automated means (bots, crawlers, or scripts) beyond normal browser-based usage.
- Circumvent rate limits, access controls, or other security measures implemented by the Service.
- Resell, sublicense, or redistribute Service outputs without our prior written consent, except for internal business use or use within client deliverables (e.g., branding agencies sharing audit results with their own clients).
- Use the Service to conduct trademark squatting, cybersquatting, or to facilitate infringement of third-party intellectual property rights.
7. Intellectual Property
- All content, software, design, trademarks, and other intellectual property comprising the Service are owned by or licensed to the Company and are protected under applicable Indian and international intellectual property laws.
- Audit reports and data generated for you through the Service may be used by you for your internal business purposes. You do not acquire any ownership interest in the underlying algorithms, datasets, or proprietary methodologies.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
- The information returned by the Service is complete, accurate, current, or error-free.
- Trademark registry data reflects the most recent filings or status changes.
- The AI-generated scores, labels, or recommendations are definitive or actionable without independent professional verification.
- The Service will be uninterrupted, timely, or free from technical errors.
9. Limitation of Liability
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
- IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- You acknowledge that the Service is a research tool and that any business, legal, or financial decisions you make based on Service outputs are made at your own risk and sole discretion.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any business decisions made in reliance on Service outputs.
11. Termination
- We may suspend or terminate your access to the Service at any time, with or without cause, upon reasonable notice where practicable.
- Upon termination, your right to use the Service ceases immediately. Unused credits are not refundable upon termination for cause (e.g., breach of these Terms).
- Sections 7 through 14 survive termination.
12. Modifications to Terms
We reserve the right to update these Terms at any time. Material changes will be communicated via the email address associated with your account or through a notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.
13. Governing Law and Dispute Resolution
- These Terms are governed by and construed in accordance with the laws of India.
- Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, either party may refer the dispute to arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted in Kochi, Kerala, India, in the English language, by a sole arbitrator mutually agreed upon by the parties.
- Subject to the arbitration clause above, the courts of Kochi, Kerala, India shall have exclusive jurisdiction.
14. General Provisions
- Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
- Waiver: No failure or delay by the Company in exercising any right shall constitute a waiver of that right.
- Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15. Contact
For questions about these Terms, contact us at: hello@brandauditor.ai
Bleep Design Private Limited (trading as NOW Media)
Kochi, Kerala, India