Question 1

What happens when my free trial expires?

Accepted Answer

After 7 days OR after you've used all 10 name audits (whichever comes first), the trial ends. You can buy a credit pack at any time - paid credits are valid for 1 year from purchase and unlock all paid features (PDF, alternates, USPTO, detailed conflicts).

Question 2

Do paid credits expire?

Accepted Answer

Paid credits are valid for 1 year from the date of purchase. There's no monthly reset, no auto-renew, and no per-month cap - you can use all of them on day 1 or spread them across the full year. Within that year, unused credits roll over from month to month.

Question 3

What's the difference between trial and paid features?

Accepted Answer

Trial gives you the 7 core signals - IP India trademark, MCA, domains, social, web, AI score, and a top-line summary. Paid unlocks: detailed conflict info (applicant + dates), USPTO trademark search, alternate name suggestions, PDF download, and email reports.

Question 4

Can I get a refund?

Accepted Answer

Unused credits are refundable within 7 days of purchase. Used credits aren't refundable since each audit consumes real API costs (Claude, IP India scraping, CAPTCHA solving). Email hello@nowmedia.in if you have an issue.

Question 5

Do you offer GST invoices?

Accepted Answer

Yes. Every paid order generates a GST tax invoice. All sticker prices are inclusive of 18% GST - there's no extra tax added at checkout. If you're a B2B buyer, enter your GSTIN at checkout and the invoice will be issued in your business name so you can claim input tax credit.

Question 6

Can my agency white-label the audit reports?

Accepted Answer

Not in the default packs, but yes for agencies - see the custom pricing block at the bottom. We've done white-label with branding agencies before.

Question 7

What payment methods do you accept?

Accepted Answer

All Indian cards, UPI, net banking, and wallets via Razorpay. International cards work too. Payments are PCI-compliant and we never see your card details.

Question 8

What if I need more than 500 name audits a year?

Accepted Answer

Hit the contact button below for custom pricing. The Agency tier is designed for branding studios and IP firms running 10+ projects/month, but we can quote anything from 1,000 to 10,000+ name audits with custom validity windows.

Feature	Free trial	Paid (any tier)
IP India trademark search (wordmark + phonetic)
MCA company name check
Domain availability (RDAP, 20+ TLDs)
Social handle check (Instagram, X, YouTube, LinkedIn)
Web presence audit
AI brandability score
Top-line conflict summary
Detailed conflict info (applicant, dates, full status)
USPTO trademark search
Alternate name suggestions
PDF audit report download
Email report delivery
Credit validity	7-day expiry	1 year
GST invoice on request

Pay per name.
No subscription.

Free Trial

Starter

Pro

Agency

Free vs paid, line by line.

Watch your mark.
Track your competition.

Trademark Watch

Competitor Watch

Find out where you rank free.
Pay only for the why.

Common questions.

Need something custom?

Pay per name.No subscription.